We offer no refunds on Plants or Living Art Works or for international orders. In some case’s we may replace your art with another like, product. All Returns or refunds are on a management approval case by case basis. Failure to use only Liqui-Dirt plant food on plants or areas will void all refunds and or exchanges. Proof of receipt for Liqui-Dirt plant food may be required for managements decision on any issue. We will not warranty any living plant or art if soft-water is used to water a plant at any time.

The customer may be asked for the return of the goods at this time for any decisions. The customer is responsible for the return of the goods for testing and evaluation. The customer is responsible for all costs including shipping back goods as well as a 10% restocking fee if the item is not found to be defective. We are not responsible for any damages occurred for any hanging art or installation of such art by any means. Customers take full responsibility of hanging, setting, or installation of any product we offer. By your purchase on this site or at an event or booth location you agree to all terms in this policy and terms of agreement.